fbaji Privacy Policy

Last Updated: 2025

Types and sources of information

1.1 Registration and Account Information

When you create an account on fbaji, we collect the following information:

• Full name and date of birth (for age verification — registration is not accepted for those under 21)
• Mobile number and email address
• Username and password chosen by the user
• National ID card or other government-issued identity document details (at the time of identity verification)

1.2 Financial and Transaction Information

To process deposits and withdrawals, we collect details of your payment methods. This includes bKash, Nagad, and Rocket account numbers, bank account details, and transaction history. This information is used solely for processing financial transactions and preventing fraud.

1.3 Usage and Technical Information

Certain technical information is collected automatically while you use the platform:

• IP address and device type
• Browser and operating system information
• Session duration and page visit sequence
• Cookie and local storage data (see section 6)

Why and how it is used

fbaji uses your information only for specific, clearly defined purposes. The general purposes are listed below:

If your information is to be used beyond the purposes listed above, prior written consent will be obtained. We may send you important service-related messages, but the option to opt out of marketing communications is always available.

Security measures

fbaji treats the protection of your personal and financial information as the highest priority. To this end, we maintain the following technical and organisational measures:

3.1 Technical Security

• All data transfers are encrypted using SSL (Secure Sockets Layer) technology
• Passwords and sensitive information are stored in hashed and encrypted form
• Firewalls and intrusion detection systems are active at the server level
• Regular security audits and vulnerability assessments are conducted

3.2 Data Retention Period

Relevant information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for the period required to meet legal obligations and resolve disputes. Once that period has passed, information is securely deleted or permanently anonymised.

3.3 Staff Access

Only designated staff members may access your information, and only as needed. All staff are bound by strict confidentiality agreements.

When and with whom

fbaji never sells your personal information. Limited information may be shared with third parties only in the specific circumstances below:

Your control over your information

As a registered user of fbaji, you have the following rights regarding your own information:

5.1 Right to View and Correct Information

You may view the personal information stored in your account at any time and request corrections to any inaccurate data. Correction requests can be submitted via 24/7 live chat or email.

5.2 Request to Delete Information

When closing an account, you may request deletion of your information, except for data that must be retained under legal obligations. However, if an active financial transaction or dispute resolution is in progress, immediate deletion may not be possible.

5.3 Withdrawal of Marketing Communications

If you no longer wish to receive promotional emails or SMS messages, you may use the unsubscribe link at the bottom of any message or contact support directly. Service-related messages (such as transaction confirmations and security alerts) will always be sent.

5.4 Responsible Gaming Tools

To limit or temporarily suspend the use of your account, use the tools described on the Responsible Gaming page.

Details on browser cookie usage

The fbaji website uses cookies and similar technologies. Cookies are small text files stored on your device that improve the website experience and remember your preferences.

Most browsers offer options to control cookies. However, disabling essential cookies may cause some platform features to stop working correctly.

Age verification and protection

All fbaji services are intended solely for individuals aged 21 or older. We do not knowingly collect information from any minor. If a minor is found to have registered on our platform, the relevant account will be closed immediately and the information deleted.

If a parent or guardian believes their child has used this platform, please contact our support team immediately. We will take prompt action.

Updates and notification process

fbaji reserves the right to update this privacy policy when necessary. If any significant changes are made, we will notify you through the following means:

• A notice on the website's main page
• A message to your registered email
• An on-screen notice at login

If you continue using the platform after any changes, you will be considered to have accepted the updated policy. If you have questions after reading this policy, you will find detailed answers in our FAQ section.

Get in touch with us

For any privacy-related questions, requests, or complaints, please contact our support team:

To learn more about fbaji, read the About Us page.